Last updated: April 11, 2026

At ZK Store, customer satisfaction is our priority. If you are not happy with your purchase, you may request a return or refund under the conditions below.

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📦 Returns

You can request a return within 14 days of receiving your order if:

• The item is damaged
• You received the wrong product
• The item is unused and in original packaging

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💰 Refunds

Once we receive and inspect your returned item:

• Approved refunds will be processed to your original payment method
• Refunds may take 5–10 business days to appear

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🚚 Shipping Costs

• Return shipping costs are the customer’s responsibility (unless item is faulty or wrong)

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❌ Non-Returnable Items

We do not accept returns for:

• Used items
• Change of mind after use
• Sale/discounted clearance items (if applicable)

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📩 Contact

To request a return or refund, contact us at:
zkstoreofficial61@gmail.com
We aim to respond within 24 hours.